FAQs
How long will my order take to arrive?
Orders are processed and prepared to be shipped within1-3 business days. Delivery times may take up to 10 days to United States and Up to 20 days worldwide.
How can I return an item?
We refer you to our Return Policy, If you need further assistance, please send us an email at sales@cooldoggoods.com
How long will it take for you to reply to my message?
We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hrs -- especially on weekends or holidays.